Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive shipping confirmation and tracking details via email or SMS.
Shipping Timeline
- Metro Cities: 3–7 business days
- Other Locations: 5–10 business days
- Delivery timelines may vary during peak seasons or courier delays
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment. Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order has been shipped, tracking information will be shared so you can monitor your shipment status in real time.
Delayed or Lost Shipments
While we work with trusted courier partners, delivery delays may occasionally occur due to unforeseen circumstances. If your order is delayed or lost in transit, please contact our support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout. SafeGuard Air is not responsible for delivery issues caused by incorrect or incomplete addresses.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can review and assist you promptly.
International Shipping
International shipping availability may vary depending on destination country and shipping regulations. Please contact us before placing international orders.
Need Shipping Support?
For shipping-related questions, tracking assistance, or delivery support, feel free to contact our team.